Refund and Cancellation Policy

Thank you for shopping at Restore N Revamp! We want you to be completely satisfied with your purchase. Please read the following refund and cancellation policy carefully to understand your rights and obligations when purchasing our oral health products.

1. Cancellations

Order Cancellation: You can cancel your order within 24 hours of placing it. To cancel your order, please contact us immediately at [insert contact email/phone number]. If your order has already been processed or shipped, it cannot be canceled, and you will need to follow the return procedure once you receive the product.

2. Refunds

Eligibility for Refund: We offer a refund on products that are defective, damaged, or incorrect upon arrival. If you receive a product that is faulty or doesn’t match the description, please contact us within 7 days of receiving your order.

Non-Refundable Items: Due to hygiene reasons, we do not offer refunds for opened or used items, such as toothpaste, toothbrushes, or mouthwashes. Please ensure the items are unopened and in their original condition to qualify for a refund.

3. Return Process

Return Window: Returns must be initiated within 7 days of receiving your product. Products must be unused, unopened, and in original packaging.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong item, damaged product).

Refund Process: Once the returned product is received and inspected, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method.

4. Damaged or Incorrect Products

If the product arrives damaged or is not what you ordered, please notify us within 7 days of delivery. You may be asked to provide photos or other evidence of the issue. We will cover the cost of return shipping and issue a full refund or replacement.

5. Exchanges

We currently do not offer exchanges. If you need a different product, you will need to return the item and place a new order.

6. Changes to This Policy

Restore N Revamp reserves the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

Contact Information

For any questions about this Privacy Policy, please contact us at:

Email: info@companyname.com

Phone: 0789 256 321